fgy99 Terms and Conditions

In Introduction

fgy99 is an online gaming and betting platform operated for Bangladeshi players. By accessing this website, registering, or using any of our services, you agree to comply with all the terms and conditions set out below. Please read this document in full. If you do not agree with any of the terms, please do not use our platform.

These terms and conditions ("Terms") form a legally binding agreement between you ("User") and fgy99 ("Platform", "we", "us"). All games, services and features available on our platform are subject to these terms.

1 Key Definitions

The key terms used in these terms and conditions are defined as follows:

• "Platform" means the fgy99 website, mobile interface and all associated services.
• "User" or "Member" means any person who holds a registered account on fgy99.
• "Account" means a user's personal registered profile on the platform.
• "Real Money" means Bangladeshi Taka (BDT / ৳) deposited into an account.
• "Bonus" means promotional credits awarded subject to specific conditions.
• "Bet" means the act of wagering real money or bonus funds on any game or sports event.

1 Applicability of Terms

These terms apply to all users, whether registered or unregistered, on the fgy99 platform. By accessing the platform you acknowledge that you have read, understood and agreed to these terms and conditions.

We reserve the right to change these terms at any time. Continued use of the platform after changes are published will be taken to mean that you have agreed to the updated terms.

2 Eligibility to Register

To create an account on fgy99 and use the platform, you must:

• Be at least 21 years of age.
• Have the legal capacity to participate in gaming activities.
• Create an account in your own name and with your own details — operating an account on behalf of another person is prohibited.
• Each individual may create only one account. Holding multiple accounts is strictly prohibited.
• Provide accurate and truthful information at the time of registration.

2 Identity Verification (KYC)

fgy99 may request documents for identity verification at any time. Prior to withdrawal or in the case of any suspicious activity, we may ask for a National ID (NID), passport or other relevant documents. Account activity may be temporarily suspended if verification is not completed.

If any discrepancy is found in the information provided, fgy99 reserves the right to permanently close the account and forfeit any deposited funds.

3 Password and Login Security

It is your responsibility to keep your account secure. Keep your username and password strictly confidential. Do not share your login details with anyone.

• Use a strong password and change it regularly.
• If you log in from any device other than an authorised one, change your password immediately.
• If you notice any unauthorised activity, report it to [email protected] right away.

You are solely responsible for all activity that takes place on your account. fgy99 will not be liable for any loss resulting from sharing your account details with others.

4 Deposit Rules

You can deposit funds to fgy99 using bKash, Nagad, Rocket, Upay and bank transfer.

• Minimum deposit amount: ৳100 (for each method).
• Deposit transactions are generally processed instantly.
• You must use your own payment account when making a deposit — third-party payments are not accepted.
• fgy99 reserves the right to decline or return any deposit, particularly if any irregular activity is suspected.

4 Withdrawal Rules

Important information about the withdrawal process:

• Minimum withdrawal amount: ৳500.
• Standard withdrawal time: 15 minutes to 2 hours.
• Withdrawals can only be made to the same payment method used for the deposit.
• Identity verification (KYC) may be mandatory before a withdrawal is processed.
• Wagering requirements must be met before bonus funds can be withdrawn.
• Withdrawals may be held in the case of unusual or suspicious betting patterns.

fgy99 reserves the right to process a withdrawal after verifying any additional documents as needed.

5 Welcome Bonus

New members will receive a 120% bonus of up to ৳15,000 on their first deposit. The following conditions apply to this bonus:

• Bonus wagering requirement: 25 times (25x).
• Bonus funds cannot be withdrawn until the wagering requirement has been met.
• The welcome bonus applies only once per account.
• Only bets placed on eligible games will count towards the wagering requirement.

5 General Bonus Policy

• All bonus offers have their own terms and conditions, which are announced for each individual offer.
• fgy99 reserves the right to change, cancel or withdraw any bonus offer at any time.
• Bonuses will be cancelled in the event of bonus abuse or fraudulent activity.
• Claiming the same bonus from multiple accounts is prohibited.
• fgy99's decision is final in all matters relating to bonuses.

5 VIP Rewards Programme

fgy99's VIP programme has four tiers:

• Bronze: Weekly cashback of up to 0.4%.
• Silver: Weekly cashback of up to 0.8%.
• Gold: Weekly cashback of up to 1.1%.
• Platinum: Weekly cashback of up to 1.5%.

VIP tier progression depends on a player's regular activity and loyalty. The benefits of each tier may change, and fgy99 reserves the right to modify the VIP programme structure at any time.

6 Fair Play and Game Results

fgy99 follows a fair play policy. All our games are operated through accredited software providers and use Random Number Generator (RNG) technology.

• Once a bet has been confirmed, it cannot be changed or cancelled.
• If a result becomes uncertain due to a technical error, the bet may be voided.
• fgy99's decision is final in any dispute relating to game rules and payouts.
• Server records will always be considered the definitive evidence of game results.

6 Sports Betting Rules

For betting on cricket (BPL, IPL, T20 World Cup, ICC tournaments), football (FIFA and other leagues) and other sports:

• The odds offered may change at any time — the odds at the time the bet is confirmed will apply.
• If an event is cancelled or postponed, bets will be settled in accordance with fgy99's betting policy.
• Bets related to a match may be voided if there is suspicion of match fixing or manipulation.

7 Strictly Prohibited

The following activities are completely prohibited on the fgy99 platform:

• Money laundering or transacting with funds from illegal sources.
• Creating multiple accounts to abuse bonuses.
• Using a third party's account or payment method.
• Exploiting system vulnerabilities or bugs for personal gain.
• Operating games using automated bots, scripts or software.
• Attacking or hacking any system or network of the platform.
• Registering or going through the verification process with false information.
• Harassing other players or engaging in inappropriate behaviour.

Breaching these prohibitions may result in immediate account closure, forfeiture of all balances, and legal action.

8 Data Collection and Protection

fgy99 uses SSL encryption and modern cybersecurity technology to keep your personal data secure. We collect your information for the following purposes:

• For account registration and verification.
• For transaction processing and financial security.
• To provide customer support.
• To fulfill legal obligations.

To learn more about data protection, please read our Privacy Policy.

8 Cookies & Tracking

Our platform uses cookies and similar technologies to improve user experience and maintain service quality. By using the platform, you consent to the use of these technologies.

9 fgy99 Disclaimer of Liability

fgy99 will not be held responsible in the following cases:

• Financial losses resulting from a user's gaming activities.
• Issues caused by internet connection disruptions or technical errors.
• Issues related to third-party service providers (payment gateways, game developers).
• Losses caused by a user's own negligence or disclosure of login credentials.
• Unforeseen circumstances (Force Majeure) such as natural disasters, war, or cyberattacks.

fgy99 makes every effort to ensure service continuity, but does not guarantee uninterrupted service. The platform may be temporarily unavailable due to maintenance or unforeseen reasons.

10 Account Closure by fgy99

fgy99 may suspend or permanently close an account in the following circumstances:

• If evidence of a terms violation is found.
• If fraud or deceptive activity is suspected.
• If involvement in money laundering or illegal activities is detected.
• If evidence of providing false information is found.
• In cases of failure to complete identity verification.
• For accounts that have been inactive for an extended period (with advance notice).

10 Account Closure by the User

You may request to close your account at any time by emailing [email protected]. All pending withdrawals will be processed before the account is closed, however any bonuses with unmet conditions will be forfeited.

Requests for self-exclusion for responsible gaming reasons can also be sent by email. We prioritize these types of requests.

11 Our Commitment

fgy99 believes that gaming is entertainment — it is not a source of income. We are committed to the mental and financial well-being of our members.

• Do not bet beyond your means.
• Do not place more bets to recover losses.
• Do not game at the expense of your family, work, or studies.
• Set your own limits or take a temporary break when needed.

To learn more about responsible gaming, visit our Responsible Gaming page.

12 Right to Make Changes

fgy99 reserves the right to amend, update, or change these terms and conditions at any time. For significant changes, we will post a notice on the platform or inform you via your registered email.

Continuing to use the platform after changes have been made means you agree to the updated terms. It is therefore recommended that you revisit this page regularly.

12 Dispute Resolution

In the event of any dispute or complaint, please contact our customer support team first. We are committed to resolving most issues directly and promptly. If a resolution cannot be reached through contact with us, an alternative dispute resolution process may be followed.